Last updated: January 2026

This page contains the key legal and data protection policies for Nutrition by Natalie.

Terms & Conditions

1. Scope of Practice & Disclaimer

All information and services provided are for educational and informational purposes only and do not constitute medical advice.

Nutritional therapy is complementary and does not replace diagnosis, treatment, or advice from a GP or other regulated healthcare professional.

2. Professional Standards

Services are delivered in accordance with recognised professional standards, including:

  • British Association for Nutrition and Lifestyle Medicine (BANT)

  • CNHC Code of Conduct

3. Client Responsibilities

Clients agree to:

  • Provide accurate and complete health information

  • Inform us of changes to health, medication, or pregnancy status

  • Seek medical advice where recommended

4. Bookings, Payments & Cancellations

  • Payment is required in advance unless agreed otherwise

  • 24 hours notice is required for cancellations or rescheduling

  • Late cancellations or non-attendance may be charged in full

  • Packages are non-transferable and subject to expiry terms

5. Functional Testing & Supplements

  • Functional testing is optional and provided via third-party laboratories

  • Supplement recommendations are not prescriptions

  • We are not responsible for manufacturer changes or adverse reactions

6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from the use of this website or services.

7. Governing Law

These Terms are governed by the laws of England and Wales.

Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site function properly and improve user experience.

2. Types of Cookies We Use

We may use:

  • Strictly necessary cookies – essential for website functionality

  • Analytics/performance cookies – to understand website usage

  • Functionality cookies – to remember preferences

  • Marketing cookies – where applicable, to deliver relevant content

3. Consent & Control

We ask for consent for non-essential cookies via a cookie banner. You can change or withdraw consent at any time.

You can also manage cookies through your browser settings. Blocking essential cookies may affect site functionality.

4. Third-Party Cookies

Some cookies may be placed by third-party services (e.g., analytics, booking or payment providers). These are governed by the third party’s own privacy policies.

5. Updates

This Cookie Policy may be updated from time to time. Please review it periodically.

Contact
For questions about these policies, please email: info@nutritionbynatalie.co.uk